The Problem: It's 3AM, your Hue lights are going berzerk, and a shark has eaten your Youtube.
This week, we get deep into knowledge silos. How do you know if you have - or are - one? Is information trapped in heads somewhere? Where's the duct-taped together part of your application that might explode at any moment? Do you even know it exists?
If all that sounds anxiety-inducing, we come to the rescue with some tips on how to identify, mitigate, and avoid knowledge silos, so that the next time that one critical person takes a holiday the entire organisation's wheels don't grind to a halt.